Norton Antivirus is one of the most influential and popular antivirus applications in the market of Windows PC. It has proved to be one of the most useful apps and provided far more benefits from its various products. However, Norton antivirus has one major drawback, which eliminates the interest of the users. The application holds your Debit or Credit Card details, and when your subscription is about to end, the app automatically updates its payment from its sneaky auto-renewal policy.
About Norton Antivirus
This Norton antivirus behavior is unlikely with those of other antivirus software. Furthermore, Norton does not allow you to examine the antivirus for a more extended period, which makes it annoying for the users.
Now, as soon as you purchase a Norton product, such as Norton 360, you need to create a Norton account that stores all your private details along with the product you receive. After you have used Norton Antivirus, you might think that your PC or laptop is prone to hackers or virus or an unknown source which might try to harm your PC. Another problem arises with the Norton Antivirus premium that it frequently updates, and you’re charged extra amount resulting in the updates done on your PC after that.
However, once you receive an invoice for the payment charged, you can cancel your subscription and claim for your refund. So, here is the complete guide to cancel the Norton Antivirus subscription and get a refund. Please read the complete guide to understand the procedure and then perform it effectively to obtain your refund.
You can download & setup Norton antivirus or any other different version of antivirus.
When you sign up with your Norton Antivirus provider, the application automatically provides you with an option of auto-renewal after your subscription has ended. In contempt to the fact that you already have some other service provider or you don’t want to use the Norton Antivirus application any further, you can easily cancel your automatic renewal. Moreover, you can remove your card details erased from their service provider system.
Many of the Norton users are unaware of the fact that they are charged with an auto-renewal sum from the Norton so that they can provide their uninterrupted service.
You can follow the following and receive the refund sum of Norton. Norton Antivirus application offers a 60 days refund program, which you can get quickly if your Debit or Credit card is charged in less than sixty days. Do remember that you need to apply for this offer before you get charged for 60 days of subscription
Before you proceed, obtain the information given below
- The last four digits of the Debit or Credit card number which you used to carry out the purchase.
- Debit or Credit card expiration date.
- Email addressed used during the purchase.
Now, carry out the following to get help from Norton. While engaging in the chat with the customer support service, keep the information in your hand, and provide all the necessary data to initiate the Norton Cancellation procedure to return your cash.
How to cancel the Subscription of Norton?
Here are the steps which you need to follow to cancel the subscription of the Norton Antivirus.
- First, you need to Sign in your Norton.
- Now, go to the ’Subscription’ page and see the option ‘Disable Automatic Renewal’ move the slider to ’OFF.’
- Click ‘Turn Off,’ and you’ll receive the confirmation prompt.
- Now, once you cancel the subscription, it will not renew once it gets expired by time.
Getting Back Money
Nevertheless, if you fall out of the 60-days return period, you can choose to use the product. If the product removed from the system, then you can download and reinstall the software to utilize its worth. Before reinstalling the application, make sure to turn off the auto-renewal option to disable automatic renewal.
The most effective way to cancel your subscription is before when you receive your invoice. If you haven’t received your invoice yet, you can cancel the automatic renewal service without engaging in any chat with its support system. To carry out the cancellation, you need to log in to your Norton Account and disable the automatic renewal option.
A much better way to carry out the cancellation process is to call the customer care service. You can ask the customer service representative to eliminate the automatic renewal of Norton Antivirus and erase your account details. However, if you are still in the registration phase of the service, you can get assistance.
If you are unable to go through the chat procedure or the chat procedure is taking far too much time, you can call the toll-free number of your bank statement. You need to explain the situation to the executive, and after that, a request will be made to a live person in no time. Your refund will then processed in 10 minutes.
If you think that the information provided was useful to you, then do leave us a like and comment in the comment section below. If you have any more alternative methods to cancel the Norton antivirus application and get a refund, then do let us know in the comment section. We’d be happy to update the post!